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Terms and Conditions

General terms and conditions Vikinggård Cottages


Article 1. General and applicability of the general terms and conditions.

1.1 Vikinggård Cottages (Vit Höljes AB), located in Höljes Sweden.

1.2 In these general terms and conditions, client is defined as the natural person or legal entity that has instructed Vikinggård Cottages (Vit Höljes AB), hereinafter referred to as: Vikinggård Cottages, to provide a service or services.

1.3 These general terms and conditions apply to all quotations made by Vikinggård Cottages and also to all other forms of agreements between Vikinggård Cottages and its clients, respectively their legal successors, regardless of whether these are related to or follow on quotations already made or all other forms of concluded agreements.

1.4 The client's declaration of applicability of its own general terms and conditions is expressly rejected.

1.5 These general terms and conditions will also govern future legal relationships between the parties, unless expressly agreed otherwise in writing at any time.

1.6 Changes and/or additions to these general terms and conditions are only valid if the parties have expressly agreed to them in writing. Changes or deviations from these general terms and conditions will only apply after they have been agreed in writing, for example in correspondence or in a deed concluded between the parties. 

Article 2. Quotations for the conclusion of an agreement.

2.1 Quotations or all other forms of concluded agreements are always without obligation, unless it is explicitly stated in writing that the quotation or any other form of an agreement will be fulfilled until a certain date. Vikinggård Cottages can refuse an order given as a result of a quotation or any other form of an agreement without stating reasons immediately after acceptance without being obliged to do anything.

2.2 An agreement with Vikinggård Cottages is concluded at the latest of the following times:

  • By the receipt by Vikinggård Cottages of the quotation approval sent to the client, after it has been signed by the client.

  • Failure to return the goods cannot, however, be invoked against Vikinggård Cottages, or affect the evidence that an agreement has been concluded.

  • As soon as the execution of the agreement has started.

  • As soon as any stipulated advance payment or information, as described in the quotation or quotation approval, has been received by Vikinggård Cottages.

2 .3 The client guarantees all data and documents made available by him and indemnifies Vikinggård Cottages against all claims in this regard.

 

Article 3. Prices

3.1 All prices include VAT Prices may be subject to change. 

3.2 The client will pay Vikinggård Cottages a fee agreed in writing. The agreed amount can be changed by means of a letter to that effect from Vikinggård Cottages to the client. This letter will be sent by email at least 2 weeks before the changes will take effect.

3.3 If Vikinggård Cottages has made a composite offer, the offer applies exclusively to all services to be provided and associated activities to be performed. The statement cannot therefore be split by the client.
 

Article 4. Payment

4.1 Unless the parties have expressly agreed otherwise in writing, Vikinggård Cottages has the right to invoice the client in parts (as described in the quotation approval). Vikinggård Cottages is entitled to demand advance payment of the agreed price (as described in the quotation approval).

  

Article 5. Entering into an agreement

5.1 Booking. By making a booking you make a reservation after which you receive a booking confirmation. The booking is only final after the deposit has been received. You will receive your travel documents (voucher) from us no later than 6 weeks before the arrival date and when the total travel sum has been paid. The travel agreement between Vikinggård Cottages and you consists of the voucher, the booking confirmation and these terms and conditions.

5.2 Travel documents. All travel documents will be sent to you by email.

5.3 Traveling group. Please note that you are responsible for the rest of the travel group. This means that you must ensure that you and the travel party fulfill contractual obligations and behave as good guests.

5.4 Online offer. The information about holiday homes on our website has been compiled with the greatest possible care. Due to circumstances, the description or photos may differ slightly from the current situation. For example, there may be another sofa in the holiday home. As long as these differences are not significant, we cannot be held liable for them.

5.5 Errors. We are not bound by a clearly recognizable mistake/error, such as price errors, eg as a result of printing or calculation errors or allocation errors in the internet.

5.6 Special Requests. We are happy to take into account any wishes of guests when booking. However, Vikinggård Cottages cannot guarantee that such requests will be met. The services we offer are in principle not suitable for people with a mental or physical disability. However, we are happy to advise you on this on a case-by-case basis. Special wishes as well as bookings subject to conditions and verbal agreements are only valid in those cases in which they have been confirmed in writing by Vikinggård Cottages.

5.7 Travel sum payment. The full travel sum must be paid by you. The date of payment is the date on which the payment is received on the bank account of Vikinggård Cottages. When paying in another currency, you should take into account the price difference due to the exchange rate.  For bookings made less than 6 weeks before departure, the entire travel sum must be paid immediately. Payment by bank transfer is no longer accepted in this case.

Late payment. If no deposit and/or final settlement has been received on the agreed due date, Vikinggard Cottages has the right to cancel (dissolve) the travel agreement. Vikinggård Cottages may charge you the cancellation fee. After cancellation of the travel agreement, other guests will be able to book the holiday home and Vikinggård Cottages can no longer guarantee the availability of the holiday home.

5.8 Deposit and additional costs. In some cases a security deposit is applicable. In addition, additional costs may be payable, such as for bed linen and/or (final) cleaning.

5.9  Stay and participation in activities: the stay and participation in our activities is entirely at your own risk.

6. Stay

6.1 Check-in: the regular check-in time is 3:00 PM.

6.2 Upon arrival. The keys will be handed over to you at the holiday home. If you cannot occupy the holiday home as agreed, for example as a result of very heavy road traffic or for personal reasons, and there are no unavoidable and extraordinary circumstances at the destination or in its immediate vicinity that greatly complicate a timely arrival, Vikinggard Cottages is entitled to the payment. The same applies if you leave the holiday home earlier.

6.3 Checkout. On the departure date stated in the agreement, the holiday home must be left in a clean condition, ie in the same condition in which it was delivered to you, at the latest by 11 a.m. and handed over to the home owner or his representative. If applicable, you will find alternative check-out times in your travel agreement. Failure to leave the holiday home by the time stated will be charged according to the holiday home's policy.

6.4 Basic cleaning. Before you leave, you must carry out a basic cleaning. Basic cleaning includes cleaning the kitchen, washing dishes and putting away the crockery, removing all leftover food and waste, stripping the beds and sweeping or vacuuming all rooms, so that the rented property can be delivered in a clean condition. If the basic cleaning is not properly carried out, Vikinggård Cottages is entitled to pass on the extra costs to you.

6.5 Damage. It is of course possible that you or your travel group cause damage in or around the holiday home. We request that you report the damage to Vikinggård Cottages as soon as possible, so that no one is faced with surprises. In that case you can be held liable for the damage and the costs associated with it.

 

7. Special conditions and instructions

7.2 Fixed/Variable Costs. Fixed costs to be paid in all cases are included in the price indicated on our website. Variable costs that depend on the number of people traveling along, the composition of the travel group or consumption (such as tourist tax, electricity, heating, firewood, water) may be payable to the home owner, depending on the consumption in the holiday home. Costs for electricity will be charged on the basis of current consumption at the then current rate. The meter reading is noted at the start and departure. The costs must be paid on the spot. If you have any questions about the variable costs to be paid, please contact Vikinggård Cottages.

8. Pets. The description of the holiday home states whether a pet (limited to a dog or cat) is allowed in the holiday home. A pet must always be registered when making a booking and information must be provided about the pet and its size, even if the property description states that pets are allowed. Certain dog breeds, usually the so-called fighting dogs, are subject to strict regulations in many countries, or are subject to a total ban. Inform yourself in good time about the regulations that apply to you. Be aware that dogs are not allowed to walk free on the property; dogs always have to be on  a line. If pets are taken without permission, Vikinggård Cottages can demand that the animals in question be removed.

9. Heating. The holiday homes have and air heating system. Information on how to turn it on and off will be provided by the homeowner.

10. Wifi is only available at the central residence.

11. Maximum number of guests. The holiday home may not be occupied and used by a larger number of guests than confirmed in the booking confirmation. The stated maximum number of persons also applies to children and toddlers, unless otherwise agreed with Vikinggård Cottages and confirmed in the booking confirmation. Overcrowding of the holiday home gives Vikinggard Cottages the right to increase the rent proportionally retroactively, plus any additional costs. The right to dissolution accruing to Vikinggård Cottages is not affected by the above.

12. External factors. External factors, force majeure and special regional factors such as the presence of insects, stray dogs, inclement weather or the condition of the public road do not entitle you to make a claim against Vikinggård Cottages.

13. Your stay in one of the holiday homes is entirely at your own risk.

14. Adults Only. You can only make a booking if you are 18 years or older.

15. Parties, events and gatherings with invitees. The holiday home is intended for you and your travel group. It is not allowed to organize parties, events or meetings with guests other than persons from the travel group. If this is not complied with, Vikinggård Cottages will terminate the travel agreement and charge costs, including, if applicable, cleaning costs and compensation.

16. Compliance. As a guest, you are personally responsible for complying with applicable regulations in the country of entry and departure, as well as health, passport and visa regulations, and pet admission regulations. The embassies/consulates in the country you are visiting will also provide information. Any fines you incur as a result of failing to comply with these regulations, in particular the payment of cancellation fees, are your responsibility.

17.1 For 1-day services, the registration fee must be paid in full before the start of the service.

17.2 For multi-day services, the total invoice amount owed must be paid as follows:

  • 50% of the total invoice amount upon approval of the quotation;

  • 50% of the total invoice amount 1 month before the start of the relevant service.

Unless expressly agreed otherwise in writing.

17.3 If the invoice has still not been paid 14 days after the agreed payment terms in the approval of the offer, the amount charged will be automatically increased from the 15th day with a default interest of 5% per month or part of a month, which interest the client pays Vikinggård Cottages is owed by the mere fact of non-payment within the stipulated periods as agreed in the offer agreement, namely on the invoice amount including VAT

17.4 The provisions of the previous paragraph do not affect the fact that the client is in default vis-à-vis Vikinggård Cottages by operation of law and without notice of default being required, if payment has not been made within the agreed terms.

17.5 All payments must be made, without any right to discount, suspension, deduction and/or set-off, into a bank account designated by Vikinggård Cottages.

17.6 Payment is deemed to have been made when Vikinggård Cottages' bank account has been credited or by cash payment.

17.7 All payments made by the client always serve primarily to settle all interest owed and (collection) costs incurred by Vikinggård Cottages and subsequently the due and payable invoices that have been outstanding the longest, even if the client states that the payment relates to the later invoice. Vikinggård Cottages is also entitled to set off.

17.8 If and insofar as the client is in default with the payment, as well as in the event of bankruptcy, assignment of assets, suspension of payment, attachment of all or part of his property and termination of his business, all that Vikinggård Cottages owes to the client is is immediately due and payable, all without prejudice to the right to compensation for costs, damages and interest.

17.9 Vikinggård Cottages always has the right to demand that the client provides security in a manner acceptable to Vikinggård Cottages for the fulfillment of its obligations, in particular payment for the services to be provided. Failure to comply with a written request to that effect from Vikinggård Cottages entitles Vikinggård Cottages to immediately and fully claim the compensation for the services to be provided, or to suspend or dissolve the agreement by letter, without judicial intervention being required, without prejudice to Vikinggård Cottages' right to compensation.

17.10 If a discount has been agreed, the discount will lapse by operation of law on the day on which the payment term referred to in paragraph 2 of this article has expired and the amount owed has not been paid (in full).

17.11 In the event of late compliance, the client is always obliged to reimburse Vikinggård Cottages for all reasonable judicial and extrajudicial collection costs incurred, including the costs of collection agencies and also the costs actually incurred and the wages of bailiffs and lawyers, even if these exceed the legal costs to be awarded. The extrajudicial collection costs amount to at least 20% of the amount owed by the client with a minimum of € 300.00.

 

18. Cancellation

18.1 In the event of cancellation from the client, it will be examined per service how the cancellation took place and the reason for cancellation. The following reasons for cancellation do not apply for a valid cancellation: o orlog,  martial law,  threat of war,  civil war,  riot,  strike,  transport problems,  fire, epidemics,  pandemics,  quarantine,  vaccination obligations,  weather conditions,  all obstacles caused by government measures.

18.2 In the event of cancellation by the client with a 1-day service (as referred to in Article 4.2) and refund of the registration fee, the following criteria apply:

  • 100% refund of the registration fee up to 5 days before the start of the service.

  • 50% refund of the registration fee up to 2 days before the start of the service.

  • 0% refund of the registration fee in case of cancellation 1 day before the start of the service and on the day of the start of the service.

18.3 In the event of cancellation by the client for a multi-day service (as referred to in Article 4.3) and return of the invoice, the following criteria apply:

  • 0% return of the 1st deposit (see article 4.3).

  • 100% refund of the 2nd deposit (see article 4.3) in the event of a valid cancellation up to 1 month before the start of the service.

  • 50% refund of the 2nd deposit (see article 4.3) with a valid cancellation up to 14 days before the start of the service.

  • 0% refund of the 2nd deposit (see article 4.3) in the event of a valid cancellation up to 7 days before the start of the service.

  • 100% refund of the 3rd deposit (see article 4.3) with a valid cancellation up to 7 days before the start of the service.

  • 50% refund of the 3rd deposit (see article 4.3) with a valid cancellation up to 4 days before the start of the service. This 3rd deposit is to cover all local charges at the time of service.

  • 0% refund of the 3rd deposit (see article 4.3) in case of a valid cancellation from 4 days before the start of the service until the day of the start of the service. This 3rd deposit is to cover all local charges at the time of service.

18.4 In the event of cancellation from the client, consultation will take place between the client and Vikinggård Cottages to adjust the relevant service in date or location in consultation and in all reasonableness. If a different location of the service is chosen and this service is more expensive than the service booked in the first instance, the extra costs will be charged to the client. If the new service is cheaper than the service booked in the 1st instance, the price of the service booked in the 1st instance will remain the same.

18.5 In the event of cancellation from Vikinggård Cottages, consultation will take place between the client and Vikinggård Cottages to adjust the relevant service in date or location, consultation and all reasonableness. If a different location of the service is chosen and this service is more expensive than the service booked in the first instance, the client will be charged additional costs in the event of a deviation of 10% or more. If the new service is cheaper than the service booked in the first instance, the difference in the price will be settled or a refund will be made.

 

19. Force Majeure

19.1 Force majeure of Vikinggård Cottages is understood to mean any circumstance independent of Vikinggard Cottages' will - even if this could have been foreseen at the time of the conclusion of the agreement - that temporarily or permanently prevents Vikinggård Cottages from fulfilling the agreement, as well as, not already included, war, state of siege, threat of war, civil war, riot, strike, lockout, transport problems, fire, epidemics, pandemics, quarantine, weather conditions, serious disruptions in the business of Vikinggård Cottages, all hindrances caused by measures taken by government.

19.2 Force majeure also includes the loss of a hired employee of Vikinggård Cottages, as a result of, for example, illness, incapacity for work, death, refusal to work or resignation, etc.

19.3 If Vikinggård Cottages is unable to continue the work due to the loss of an employee or a hired employee of itss, it will do its best to find another suitable employee from its own database to allow the event to continue. However, Vikinggård Cottages is not liable for having to suspend and/or terminate the agreed events as a result of the loss of an employee or hired employee of Vikinggård Cottages in the event of force majeure.

19.4 If the period in which fulfillment of the obligations is not possible due to force majeure lasts longer than two months, both parties are entitled to dissolve the agreement, without there being any obligation to pay compensation in that case.

19.5 If Vikinggård Cottages has already partially fulfilled its obligations at the commencement of the force majeure, or can only partially fulfill its obligations, it is entitled to separately invoice the services already delivered or the services to be delivered and the client is obliged to pay this invoice as it's a separate contract.

 

20. Liability

20.1 Vikinggård Cottages' liability for all direct damage suffered by the client is limited to the performance of the agreed upon or the repair or replacement of faulty items or, if the above is (reasonably) not (or no longer) possible, the refund of the amount paid by the client in the context of the relevant agreement; any further or other liability is excluded unless liability exists under mandatory law.

20.2 Prior to the activity, the client has personally reported to Vikinggård Cottages all personal circumstances that could reasonably affect the proper course of the service provided, including all medical or conditional particulars. Particulars: the client is and remains responsible for assessing whether he/she is sufficiently able to participate in the service provided.

20.3 The client must be in possession of all necessary insurance policies and car papers required for driving his car on public roads.

20.4 The client is obliged to comply with instructions from Vikinggård Cottages contained in the road book and in the participant statement and instructions stated during the briefing that takes place just before the start of the service provided. Failure to comply with the directions indicated in the road book or indicated during the briefing may result in the client being removed from the activity, the deposit paid by the client for the road book and registration fee will not be compensated after removal of the client .

20.5 The client will inform Vikinggård Cottages immediately or after the end of the activity of the damage caused by him or by other participants to the property of third parties. After this, the client has the opportunity to resolve the damage himself with the owner in question. If the client fails to resolve the damage, Vikinggård Cottages will contact the relevant owner and Vikinggard Cottages will charge all costs to the client. The client then has 7 days to pay the costs incurred by Vikinggard Cottages.

20.6 Vikinggård Cottages is never liable for all indirect damage or consequential damage arising from or related to a shortcoming in the execution of the agreement by Vikinggård Cottages.

20.7 Vikinggård Cottages is not liable for damage caused by following or using instructions or information from the client.

20.8 The client will limit his damage as much as possible in consultation with Vikinggård Cottages. Liability for consequential loss and damage of third parties is expressly excluded.

​ 20.9 If the client is insured for damage, no compensation can be claimed from Vikinggård Cottages. Insurers cannot therefore rely on subrogation. The client will indemnify Vikinggård Cottages in this regard.

20.10 Where liability of Vikinggård Cottages is limited or excluded, this also applies to services. Participation in the Vikinggård Cottages service is entirely at the client's own risk. Vikinggård Cottages is not liable and cannot be held liable for damage caused and incurred by the client, damage to property of third parties or fines.

 

21. Duration and Termination

21.1 The date of the postmark of the written cancellation to Vikinggård Cottages applies to determine the commencement date of the notice period upon termination of a service.

21.2 Failure to observe the agreed duration of the contract or notice period obliges the client to extend the contract by the period necessary to still comply with the prescribed notice period or to pay Vikinggard Cottages a fee. equal to the agreed total invoice amount, which Vikinggård Cottages would have charged to the client, if the relevant event had taken place normally during that period.

21.3 The duration of the assignment is agreed in the quotation approval.

21.4 The order is valid for the duration that was confirmed when the order was concluded. The assignment can only be terminated prematurely in writing with due observance of a notice period of one month, unless a different term has been agreed in writing in the confirmation of the assignment or the parties have agreed that the assignment cannot be canceled prematurely.

 

22. Suspension and dissolution

22.1 If Vikinggård Cottages is unable to fulfill the agreement as a result of force majeure, Vikinggård Cottages may dissolve the agreement in whole or in part without judicial intervention by means of a letter to that effect.

22.2 After dissolution, as referred to in the previous paragraph, the client is obliged to pay the proportionate amount.

22.3 If the client does not, not properly or not timely comply with any obligation arising for him from the agreement concluded with Vikinggård Cottages or from a related agreement, or if it is subject to serious doubts whether the client is able or willing to fulfill its contractual obligation towards Vikinggård Cottages, as well as in the event of bankruptcy, suspension of payments, shutdown and liquidation of the client, Vikinggård Cottages has the right to suspend its obligations under the agreement concluded without notice of default and/or the to claim compensation for services rendered in full and immediately and/or to dissolve this agreement in whole or in part without judicial intervention by means of a written statement to that effect, without Vikinggård Cottages being obliged to pay any compensation or guarantee and without prejudice to Vikinggård's other rights cottages.

 

23. Competition

23.1 If the service made by Vikinggård Cottages is copied in any way, stored in, for example, Wiciloc or distributed to third parties, Article 10.2 applies. The client will also be barred from any activity of Vikinggård Cottages after the date of the violation.

23.2 For each violation of the provisions of Article 9 paragraph 1, the client forfeits, without notice of default, a fine of € 2,500, plus a fine of € 250 for each day that the violation continues. In addition, Vikinggård Cottages has the right to claim the actual damage from the client in addition to the fine.

​ 2 3.3 If the client wishes to take over the service of Vikinggård Cottages, the client will have to enter into negotiations with Vikinggard Cottages for this purpose.

 

24. Complaints
If, in the opinion of Vikinggård Cottages, a complaint is justified, Vikinggard Cottages will still and properly offer the same service or another service to the client. If this is not reasonably possible for Vikinggård Cottages, Vikinggård Cottages can dissolve the agreement in writing. Only if and insofar as a complaint is found to be well-founded, does this suspend the client's payment obligation, such until the complaint has been settled.

 

25. Disputes

All disputes that may arise as a result of an agreement to which these terms and conditions apply in whole or in part, or which arise as a result of agreements that are a consequence thereof, will be submitted in the first instance and in summary proceedings exclusively to the competent court, unless a subdistrict court judge elsewhere has jurisdiction to hear the dispute.

 

26. Applicable law
Swedish and Dutch law is applicable to all agreements to which these general terms and conditions apply in whole or in part.

 

27. Past Conditions
Due to the declaration of applicability of these general terms and conditions, previously used general terms and conditions of Vikinggård Cottages for new legal relationships have expired.

 

28. Damage to the rented house during a stay, in whatever form, is entirely at the expense of the tenant.

29. Vikinggård Cottages is in no way liable for damage to client's belongings.

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